The "inbox" will be sorted on a few different dimensions, making it more of a prioritized to-do list than a normal message inbox.
I'd like the sorting algorithm to be entirely flexible / customizable for everyone. For me, it'll involve a combination of "importance" or priority for a given person, plus recency and category of request.
This is the single question I need the software to answer for me daily: Who do I respond to first?
@matt Flexibility. To set a view, maybe save it for a few days, and then trash it when the need ends. But you can easily toggle between saved searches and sorts without having to undo everything each time.
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