As I wrote about recently on @matt (, I'm spending my spare time thinking about a new private communication tool that helps me keep in touch with people better.

Right now, it's looking like it'll be a new email client.

Biggest ideas are:

- An "inbox" interface that's more about people than messages
- Deeper classification for contacts, meant for categorizing users, customers, contributors, potential customers
- Better message organization meant to facilitate more timely responses and general customer support

Beyond that, there's plenty of room for integrations, e.g. issue trackers we use at @write_as (Phabricator / GitHub) and other comm platforms

For the inbox UI, current idea is a chat-like "buddy list" -- the focus is on names of people who've emailed, not subject lines. This is just like , but actual message composition will still reflect classic email -- long-form instead of short chat messages.

I think the MVP will include a subset of actual Inbox messages only from important contacts. Once usable, I imagine I'll use this new tool in conjunction with my current email workflow -- scan and triage in my current standard email client, and do the actual work / communication with this new tool.

The "inbox" will be sorted on a few different dimensions, making it more of a prioritized to-do list than a normal message inbox.

I'd like the sorting algorithm to be entirely flexible / customizable for everyone. For me, it'll involve a combination of "importance" or priority for a given person, plus recency and category of request.

This is the single question I need the software to answer for me daily: Who do I respond to first?


@matt I'd love an Airtable or Tweet Deck for email that has multiple, savable views.

@steven_ovadia Nice, for sure. What kind of views do you think you'd keep with a tool like that?

@matt Flexibility. To set a view, maybe save it for a few days, and then trash it when the need ends. But you can easily toggle between saved searches and sorts without having to undo everything each time.

Sign in to participate in the conversation
Writing Exchange

The social network of the future: No ads, no corporate surveillance, ethical design, and decentralization! Own your data with Mastodon!